Customer Satisfaction and Quality: The Key to Excellent Service

• Regarding the development and implementation of the Quality Management System; by fulfilling the requirements of the Quality Management System and maintaining it completely and effectively,
• By committing to fulfilment of ISO 13485, National and International Standards and 93/42/EEC, 2017-745 MDR regulations with the Quality Management System aiming to meet customer expectations and the happiness of employees,
• By improving product quality by ensuring the effective implementation of the Quality Management System at all stages of production,
• By closely following the technology and expanding the product range,
• By fully and accurately analysing and evaluating the requests of our customers and taking corrective actions,
• By increasing customer satisfaction without compromising on quality and continuously monitoring and maximising it as much as possible,
• By establishing quality service awareness with the participation of all management and employees, creating training programmes and ensuring the participation of employees in quality improvement activities and creating a common corporate culture,
• With clean and well-groomed staff, smiling, polite, caring for the patient, always maintaining a disciplined working style,

ORTOLOG MEDIKAL HAS ADOPTED THE QUALITY POLICY OF BEING A SOUGHT-AFTER, SUCCESSFUL AND RELIABLE INSTITUTION.

Doc. No : KP.01/REV 02  Date: 14.10.2024